Remote maintenance

Online service. Let the information travel instead of the specialists!

The servicing and maintenance of machines and plants is requiring the presence of on-site technicians less and less. Online diagnosis is replacing the common practice of specialists travelling to the customer and this method is just as efficient and cost-effective.

Procedure in the case of faults

  • Activate the modem using the switch in the switch cabinet
  • Check the reception (modem visible)
  • Brief telephone call to Kleemann After Sales (machine data, fault symptoms)
  • Start plant

Conditions for remote maintenance

  • Plant must be equipped with PLC control unit
  • GSM modem (ex works or subsequent installation possible)
  • SIM card (unlocked for data transfer)